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exo123 Legal Policies for Your Account and Data

Our legal pages cover how we collect, store and use your information, what rights you hold over your account data, and how to contact us when something needs…

Privacy PolicyTerms of UseData RetentionAccount RightsCookie Policy
exo123 exo123 Legal Policies for Your Account and Data
LEGAL CONTACT PATH

Reach Us for Legal and Policy Questions

If a policy question is blocking your account access or you need to submit a data request, these are the direct paths to our team.

Live Chat Available around the clock from your account dashboard.
Email Support Send data access, correction or deletion requests to our support address.
Account Help Desk For disputes tied to payment records — DANA, OVO, GoPay, QRIS or bank transfer…
HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

We process only the data needed to run your account and verify your identity. Here is how each area works in practice.

Data Collection

We collect the phone number and email you register with, plus transaction records from DANA, OVO, GoPay, QRIS and bank…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages load for accounts in…

Account Security

Phone verification is required before your account is activated.

Data Retention

Transaction logs are held for the period required by applicable financial rules.

Who to Contact

For all data subject requests — access, correction, portability or deletion — contact our support team via live chat or…

Requesting Changes

To update your registered email, phone number or payment method on file, go to Account Settings and follow the verification…

Your Legal Questions About exo123 Answered

These are the questions we hear most often about our legal policies, data rights and account terms. If your question is not here, our support team is reachable around the clock.

Your account is covered by our terms of use, privacy policy and cookie policy. Each document is accessible from the footer. By registering, you agree to the version current at the time of account creation.

Contact our support team via live chat or email and select the data access option. Include your registered phone number for identity verification. We process access requests within seven business days.

Yes. Submit a deletion request through live chat or email. We will remove your profile data within 30 days of confirming your identity, subject to any retention obligations where local law requires us to keep transaction records.

We share transaction data with payment processors like DANA, OVO, GoPay and QRIS only to the extent needed to complete your deposit or withdrawal. We do not sell personal data to advertisers or unrelated third parties.

We use session and analytics cookies. You can update your cookie preferences at any time from the cookie settings link in the page footer. Turning off analytics cookies does not affect your ability to log in or use your account.

Yes. Availability of our services depends on local law. Where local law permits, you can open an account, make deposits via QRIS, OVO, GoPay or DANA, and access the lobby. We recommend checking your local legal position before registering.

Payment records are held for the retention period required by applicable financial rules, even after account closure. You can request a copy of your transaction history before closing your account by contacting support.