Reference

exo123 Terms & Conditions for Your Account

These Terms & Conditions govern how your exo123 account is created, maintained, and used — covering everything from wallet deposits via DANA and QRIS to how we handle…

Account EligibilityPayment Rules: DANA, OVO, GoPay, QRISAccess Depends on Local LawAccount Security ObligationsPolicy Updates via Email
exo123 exo123 Terms & Conditions for Your Account
POLICY HELP CHANNELS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear or you need to raise a formal concern about your account status, our support team is…

Live Chat Open the chat widget inside your account dashboard for real-time help with policy questions…
Email Support Send a detailed query to our policy team by email.
Help Centre Our Help Centre documents the most common Terms & Conditions questions — account eligibility…
HOW WE PROTECT YOUR ACCOUNT

Data, Security and Your Policy Rights

Beyond the written terms, here is how we operationalise our obligations to you — from how account data is stored to how you can request a change or…

Data Retention

We retain your account data only as long as your account is active or as required by applicable law.

Cookie Policy

We use session cookies to keep your login state across the lobby and analytical cookies to improve page performance.

Account Security

Every account requires phone verification before access is granted.

Requesting Changes

To update your registered name, phone number, or email address, submit a request through Live Chat with a valid identity…

Who to Contact

For formal data-access or deletion requests, contact our policy team by email with your account reference number.

Policy Update Notices

When we revise these Terms & Conditions, we publish the updated version on this page and send a notification to…

Common Questions About These Terms

These questions come directly from account holders who wanted clarity before or after opening an account. Each answer references the relevant part of our Terms & Conditions.

The agreement applies to every person who completes phone verification and activates an exo123 account. It covers all activity from that moment forward, including deposits, gameplay, and withdrawals.

Some features depend on local law and may not be available in every region. Where local law permits, full lobby access including live tables and the sportsbook is available through your verified account.

The terms cover all supported deposit and withdrawal methods: DANA, OVO, GoPay, QRIS, virtual account, and bank transfer through BCA, BRI, Mandiri, and BNI. Each method follows the same account-verification requirements.

We publish the revised document on this page with a new effective date and send a notification to your registered contact. Continuing to use your account after that date confirms your acceptance of the changes.

Send an email to our policy team with your account reference number and a description of the change you need. We acknowledge within one business day and complete the request within the timeframe required by applicable law.

Accounts inactive for twelve months are flagged and you receive a notification before any data action is taken. We retain data only as long as required under these terms or applicable Indonesian law.

Open Live Chat from your account dashboard for real-time clarification, or check the Help Centre for documented answers. Our support team can reference the exact clause you are asking about and explain how it applies to your account.